Customer Experience Insights

Episode 2 - How Genesys and Google Cloud CCAI Make Conversational AI a Must Have for Your Contact Center

Join host Scott Nagel as he discusses Google Cloud Contact Center AI (CCAI) with Joe Ciuffo and James Walford from Genesys. They discuss the benefits of conversational AI and how Genesys and Google Cloud uniquely integrate. They also provide specific use cases including the increased demand for AI in the contact center with the current Covid-19 situation.

Episodio 1 - Gina Clarkin, lo que todo cliente necesita saber ahora

Únase al anfitrión Scott Nagel mientras habla con Gina Clarkin, directora de marketing de productos, sobre lo que los clientes de Avaya necesitan saber en este momento.

Episódio 1 - Gina Clarkin, o que todo cliente precisa saber agora

Junte-se ao anfitrião Scott Nagel enquanto ele conversa com Gina Clarkin, diretora de marketing de produtos, sobre o que os clientes da Avaya precisam saber agora.

Episode 1 - Gina Clarkin, Migrating to the cloud with Genesys

Join host Scott Nagel as he talks with Gina Clarkin, Product Marketing Director, about what Avaya customers need to know right now.

Épisode 1 - Gina Clarkin : Tout ce que les clients ont besoin de savoir dès maintenant

Joignez-vous à l’animateur Scott Nagel alors qu’ils discute avec Gina Clarkin, directrice de la commercialisation chez Genesys, de tout ce que les clients d’Avaya ont besoin de savoir dès maintenant.